Our story

North Norfolk Concierge is an exclusive service, offering clients the highest level of assistance. Each member of the small team, headed by founder Ashton Vian, is an expert in their field.

Working within luxury lifestyle publishing in London, Ashton moved to North Norfolk in 2014, where she gained extensive experience in customer service, PA, and administrative skills, before moving into the events industry.

At North Norfolk Concierge we offer a reliable professional service for visitors to North Norfolk, second homeowners or time-poor residents, whether it’s fulfilling everyday tasks, booking reservations, organising holiday essentials or event planning.

We have excellent relationships with local venues, suppliers, and artisan producers, ensuring the requirements of our clients - however big or small - are always met. Whether it’s hiring equipment for babies and young children, providing pet essentials or doing the grocery shop to ensure the fridge is stocked before arrival, we are here for you.

If you wish to further make the most of your North Norfolk stay, we can give recommendations and make reservations on your behalf, whether that’s hiring e-bikes to explore the stunning coastline or eating out in Michelin-starred restaurants.

We also offer a property management service ensuring that clients with second homes can rest easy when they’re not there - we will also ensure everything is ready for your stay or the arrival of others.

Our event management team takes pride in its scrupulous attention to detail and can-do attitude, from creating the most intimate of gatherings to larger scale events.

Our ethos is simple. We accommodate our clients’ requests, however big or small, whilst showcasing the best that North Norfolk has to offer.

 
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“My strong work ethic combined with impeccable customer service skills means each task is as important as the last and every client request gets my full attention, no matter how big or small. My luxury lifestyle expertise is reflected in North Norfolk Concierge’s exceptional service.”

Ashton Vian, founder.

 

“You have made my life so much easier”

“Thank you Ashton. You’ve been like my secretary, personal shopper and food critic to make our stay extra special”

“Thank you, everything has been amazing”